Professional experience
Product Manager
HomeValet
August 2020 - March 2022
Minneapolis, MN
- Feature prioritization and scope definition with several small teams of software developers
- Writing user stories, creating personas and customer journeys, and keeping track of the big picture roadmap
Senior Technical Business Analyst
Stone Arch Bridge Group/Journey121
April 2019 - Present
Minneapolis, MN
- Gather business requirements and maintain project backlogs to support agile product development
- Maintain communication on sprint deliverables and timelines through technical presentations
Business Analyst
Genesis10 at Ameriprise Financial
July 2018 - April 2019
Minneapolis, MN
- Reach out to business owners, establish timelines, carry out collaborative reviews and adhere to release deadlines
- Re-started annual review process and brought the project from 30% to completion in two quarters
Team Supervisor
American Red Cross
February 2017 - July 2018
Saint Paul, MN
- Define daily blood drive equipment and staffing needs to meet goals, and work with upper management and other organizational stakeholders to meet identified needs
- Quickly develop working relationships with site coordinators, volunteers and scheduled staff
- Manage a team of phlebotomists, including training, evaluation, advancement and discipline
Teaching Assistant
University of Minnesota
August 2016 - December 2016
University of Minnesota, Minneapolis, MN
- Guided students through UI/UX design as they iteratively developed and tested mobile apps
Loss Prevention/Emergency Preparedness Intern
Caribou Coffee
May – August 2016
Brooklyn Center, MN
- Planned and managed a project timeline and development phases for user research, prototyping and delivery
- Developed emergency procedure manual prototypes and established mobile app requirements
Education Support Assistant
Food Protection and Defense Institute
May 2015 – May 2016
Saint Paul, MN
- Facilitated the delivery of eight online training modules funded by DHS
- Created timelines, tracked multiple modules through each development phase and managed delays
- Developed curriculum for a 2-day industry trainings tailored for individual company contexts
Area Manager
Dunn Bros Coffee
August 2013 - August 2014
Rochester, MN
- Managed daily operations of a franchise store including marketing, training, ordering and staffing
Skills
- Requirements gathering, needs elicitation, timeline management, communication, organization
- UX, prototyping, user research, iterative design
- Google Apps, Microsoft Office Suite, GIMP, social media, Moqups, Wrike
- Python, Linux, HTML, CSS, Wordpress, Salesforce
Education
M.S.
Human Factors & Ergonomics
University of Minnesota
August 2014 - December 2016
Twin Cities, MN
B.A.
Mathematics and Visual Arts
Coe College
August 2009 - May 2013
Cedar Rapids, IA
GPA 3.9, Cum Laude
Publications
- Bloemen, E. M., Rosen, T., Schiroo, J. A., Clark, S., Mulcare, M. R., Stern, M. E., Mysliwiec, R., Flomenbaum, N. E., Lachs M. S., Hargarten, S. (2016, April 13). Photographing Injuries in the Acute Care Setting: Development and Evaluation of a Standardized Protocol for Research, Forensics, and Clinical Practice. Academic Emergency Medicine, 23(5), 653-659. doi:10.1111/acem.12955
- Weekes, S. L., Barker, B., Bober, S., Cisneros, K., Cline, J., Thompson, A., Hlatkey, L., Hahnfeldt, P., Enderling, H. (2014, May 20). A Multicompartment Mathematical Model of Cancer Stem Cell-Driven Tumor Growth Dynamics. Bulletin of Mathematical Biology, 76(7), 1762-1782. doi:10.1007/s11538-014-9976-0